Returns & Exchanges

At JRG Livestock & Pet Supply, we want you and your animals to be perfectly satisfied with your apparel and gear. If your purchase isn't the right fit, you can return or exchange eligible items within 30 days of delivery.

1

Verify Eligibility

Ensure your items are unworn, unwashed, and still have the original tags attached to be eligible for a full refund.

2

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Label

Securely package the items in their original packaging and attach the prepaid shipping label provided via our portal.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing