Frequently Asked Questions
Everything you need to know about your livestock and pet supply orders.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, though specialized livestock equipment may require additional handling time.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states. Due to varying regulations on agricultural and pet health products, we do not offer international shipping at this time.
What is your return policy?
We accept returns on most unused and unopened items within 30 days of purchase. Please note that certain items, such as refrigerated medications and vaccines, are non-returnable to ensure product safety and efficacy.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products safe for all breeds?
While we carry high-quality supplies, we recommend reading the specific product descriptions and consulting with a veterinarian to ensure a product is appropriate for your specific animal's breed, age, and health status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.